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AI Chatbot for Insurance Benefits

Timeline 1 month
Budget $5,000
Outcome RAG architecture built-out, 99% Chatbot Accuracy
RAGMedicineHealth Insurance

When our client wanted an AI chatbot to explain medical insurance coverage to their clients, there were concerns of accuracy, especially when pulling from the database of existing procedures and services. Our medical domain expert was able to use the explanation of benefits and service database to create a RAG architecture which increase accuracy to 99%, and deployed among 80K users.